Sharon Richens is an insurance industry professional with over 25 years’ experience as a physiotherapist specialising in personal injury, with a deep understanding of workplace health, safety, and resilience strategies.
In her skills as an experienced Mediator, Sharon skilfully handles complex workplace issues by utilising holistic strategies that prioritise the wellbeing of people. Her commitment to helping clients achieve their goals is what makes her professional ethos so strong.
Sharon is currently the Head of Customer at a leading workplace health and wellbeing provider in Australia. She leads the creation of integrated strategies in her role, driving sales growth and developing team leadership. Her thorough understanding of the group's offerings puts her in a position to lead innovation and excellence in the company.
Beyond her corporate responsibilities, Sharon graces podiums at many industry conferences, including the Northern Territory Insurance Conference and the Safe Bodies Safe Minds Conference, Tasmania. Her thought-provoking insights on return-to-work strategies and insurer-employer collaboration highlight her thought leadership.
Sharon has worked as a Wellness Consultant for prestigious companies such as ABC Commercial, delivering the award-winning workplace program such as Happy Body at Work and Happy People to companies such as PWC, Optus, CommBank, Sydney University, CSIRO and Sydney Trains.
She has also been chosen to be featured in the Insurance Business Elite Women special report 2024 that highlights women of influence in the insurance industry. Currently pursuing a Masters in Mental Health, Sharon is dedicated to advancing psychological wellbeing in the workplace.
She is deeply committed to community service, volunteering her time and expertise to organisations such as Young Regional Conservatorium, The School of St Jude in Tanzania, and at Margaret House that provides emergency accommodation for victims of domestic violence.
Sharon was named one of the Insurance Business Elite Women 2024. This prestigious award honours exceptional female leaders who have significantly contributed to the insurance industry throughout Australia and New Zealand.