Tom O’Toole is one of a kind, a real Australian character and most importantly he changes lives. He’s as tough as nails and tells it like it is. Tom has grit, guts and is a real as it gets. If you’re looking for someone to raise the roof and inspire a team to strive for excellence in their personal and business lives, Tom O’Toole is the speaker to have.
He is real, captivating, resilient, unforgettable and transformational. A kindergarten failure-turned-author & inspirational speaker, and founder/owner of the famous Beechworth Bakery.
The Beechworth Bakery is Australia’s largest standalone bakery business. Employing over 250 staff with a turnover in excess of $17 million and serving over 1 million customers per year, the bakery is testament to Tom’s savvy entrepreneurship, drive and innovative business practices.
Tom is both a business speaker and one of the great Australian motivators. He can adapt and tailor his talk for business audiences or deliver a power packed inspirational personal development presentation. With a formidable sense of humour and an enthusiasm bordering on inspired frantic madness, Tom has many clients who get him back regularly for "another dose of Tom".
What audiences take away from Tom’s presentations:
As an extension to Tom’s successful speaking engagements he also runs a half day workshop in conjunction with professional facilitator, Roger Simpson, titled Bread.
Starting with Tom’s full keynote, Roger then drives the workshop comprising of four main components:
• Customer Service
• Marketing
• Culture
• Comfort Zone
Tom entwines further stories regarding the bakeries over the duration of the day. With over 35 years’ industry experience, Roger Simpson is recognised as an authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service and selling skills. He has worked with Tom and the Beechworth Bakery for over twenty years.
The workshop can be tailored to your brief and focus on specific areas as needed. A workbook is provided for the client to reproduce for delegates.
In 2018 Tom was awarded an OAM in the Queens Birthday Honours List for service to the retail baked goods industry, and to the community of Beechworth. He’s a little bit chuffed!
Tom was highly energetic and engaged the audience from the moment he opened his mouth. His messages are simple, yet they resonate and are relevant to all in a customer service industry.
National Australia BankExcellent. Very motivational - good to finally hear from someone who is practicing what he preaches & has the runs on the board.
Terry White Chemists
Excellent ... Exceeded all our expectations - hilariously fun & motivational yet filled with numerous business tips & words of wisdom. Reaches all levels. Highly Recommended.
WA Tourism Commission