Iven Frangi is the man who helps his clients discover what their customers want and how to create an experience they can't get anywhere else so they won't go anywhere else - an Incredible Customer Xperience.
He is the co-author of “High Tech - High Touch Selling” and has been a leading speaker on customer experiences for the last 12 years. Iven has extensive experience in the areas of direct sales, management and marketing where the art of dealing with people is paramount.
His career in the Financial Services industry began when he joined Allan Pease as an agent at National Mutual at the age of 21. One year later Iven became one of the youngest qualifiers to the exclusive Million-Dollar Round Table.
Iven works with Deakin University presenting their Marketing and Sales Management distance-learning program. He is a graduate in Marketing from the University of Technology. He has earned the designation CSP – Certified Speaking Professional from the International Federation of Professional Speakers.
In his practical, example filled presentations he will show you what your business needs to do to stand out and be remarkable. Iven’s clients span all sectors of business. He is sought after because his information is leading edge, useable immediately strategies and his presentations are an experience. He adds value to his work by weaving in real life examples, humour and engaging the audience in the process. All this, to make sure the information is up to the minute and effective. Careful preparation is the key to tangible results. Iven's programmes keep working long after the session finishes.