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Amanda Stevens Travels from Sunshine Coast, QLD

Amanda Stevens


  • Author
  • Communication
  • Female Speaker
  • Marketing
  • Retail
  • Sales
  • Small Business

Amanda Stevens is a renowned thought leader in customer experience. She combines current consumer insights with fascinating research into buying behaviour, delivering organisations and business owners powerful strategies for connecting with their customers.

Amanda has a double degree in consumer psychology and marketing. She has consulted to some of the country’s biggest brands, including Lend Lease, Microsoft, Procter and Gamble and even the Australian Liberal Party.

Recognised as one of the most entertaining speakers on the circuit, Amanda has presented at over 800 conferences in 14 countries. She combines practical strategies with a mesmerizing storytelling style, leaving audiences with memorable messages and actionable insights.

Amanda is a former Young Australian of the Year (Career Achievement, NSW) and in 2003 was awarded the prestigious Centenary Medal by the Governor General for Business Innovation. Amanda is a Certified Speaking Professional (CSP) and in 2018 was awarded Keynote Speaker of the Year by the Professional Speakers Association of Australia.

Keynote Titles

  • Turning Clients into Advocates
  • The New Rules of Retail
  • Brand Advocacy from the Inside Out
  • The Key to Really Connecting


Amanda’s presentation was fantastic! I scribbled (yes scribbled!) so many notes wanting to get it all down to pass on to the team at the dealership! I love the idea of storytelling to engage the guest to buy and the idea that what goes on in the peripheral from the transaction can affect the experience. I will be looking at these from the customers' view. Look out dealership!

Jarvis Toyota

Amanda is very knowledgeable about her subject matter and is a great speaker. She was able to quickly adapt her presentation and content to suit our needs, made suggestions and tailored the content to better engage the audience. She has a relaxed and friendly approach that makes her very easy to work with.

Credit Union Australia

Amanda is one of the best speakers we’ve had. Her ability to connect with an audience is unique and makes for an exciting presentation with lots of positive feedback afterwards.

Pharmacy Guild

Amanda’s speech at our conference impressed everyone with her insights on selling and relationship-building. Her storytelling ability is amazing. The most impressive part of her speech was how the small changes in the services have improved the sales in a years’ time.

Presence Of IT


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