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Amanda Stevens Travels from Sunshine Coast, QLD

Amanda Stevens


  • Communication
  • Customer Service
  • Marketing
  • Retail

Amanda’s specialty is the customer experience. She’s passionate about it, blogs about it and writes books about it. But her approach transcends a one-dimensional customer service message; her content is based on powerful, proven and practical strategies for turning customers into advocates and it can be applied to any industry.

Amanda will get to know your industry and brand intimately and will customise her approach, tailor her stories and direct her message to meet the unique opportunities of your sector.

She can layer in powerful communication messages and deliver lessons that resonate at every level of an organisation. She’s also able to facilitate workshop discussions and integrate interactive team exercises where appropriate. After all, creating brand advocates is a team sport.

She is able to take the audience on a journey of laughter, tears and storytelling at its finest, wrapped around solid insights, well-researched data and practical strategies that can be applied immediately. In short, she entertains and informs. She’s able to bring complex research, trends and insights to life with personal anecdotes that are relatable, authentic and funny.

Amanda is able to draw on numerous up-to-the-minute research sources to ensure her messaging is highly customised to your industry with supporting case studies.

Amanda will create change, shift perspectives and incite action - all delivered with maximum entertainment value.

Keynote Titles

  • Epic: Future- proof your brand.
  • Turning customers into advocates.
  • Retail revival in a new world.
  • Brand advocacy from the inside out.


Amanda is very knowledgeable about her subject matter and is a great speaker. She was able to quickly adapt her presentation and content to suit our needs, made suggestions and tailored the content to better engage the audience. She has a relaxed and friendly approach that makes her very easy to work with.

Credit Union Australia

Amanda is one of the best speakers we’ve had. Her ability to connect with an audience is unique and makes for an exciting presentation with lots of positive feedback afterwards.

Pharmacy Guild

Amanda’s speech at our conference impressed everyone with her insights on selling and relationship-building. Her storytelling ability is amazing. The most impressive part of her speech was how the small changes in the services have improved the sales in a years’ time.

Presence Of IT


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