1300 55 64 69

Terry Hawkins Travels from Los Angeles, USA


  • Change Management
  • Culture Change
  • Customer Service
  • Female Speaker
  • International Speaker
  • Master Of Ceremonies
  • Personal Development
  • Relationships
  • Sales
  • Top Speakers
  • Training
  • Work Environments

Terry is a successful business woman with a reputation for engaging an audience during and after the event. The attendees learn practical strategies that can change the way they look and feel about life and business forever!

She is a masterful educator in behavioural re-patterning, the execution of retail front-line management, leadership development, and communication strategies that benefit the individual in all facets of their life. She has spoken to every industry imaginable using her uncanny ability to relate to any audience, and her gifted simplicity to assist in the evolution of corporations and the people within those corporations.

In 1989, Terry Hawkins founded her business, and an e-learning and sales management software company. She pioneered empathy-based sales and management training with a purely in-person training facilitation model. The business’ core education product, C.A.R.E. Customers Are Really Everything® has had over 25 years of durability in its analog, in-person format as a front-line retail sales system. Recognising “software is eating the world”, Terry pivoted the business with the launch of its retail human capital platform in 2017.

Terry as a non-digital native, has successfully transitioned her business by leveraging technology. She’s persevered through the trials of adapting what she’s known to be true, with what is required to remain relevant in the future. She’s a pioneer in retail sales education, mastering behavioural re-patterning tools that are consistent undertones in her retail education products, and her keynote speaking addresses.

Keynote Titles

  • Re-Patterning For Change
  • Defining a Powerful Future
  • The Next Retail Revolution


I just had the pleasure of experiencing Terry Hawkins as part of our National Sales Conference. I oversee a sales team of over 100 executives with a portfolio of 55 shopping centers in the US. I have to tell you that in 25 years in this industry, Terry's presentation was by far the most insightful, the most intriguing, the most relevant and most importantly, personal experiences I have ever seen. I see nothing but immense value for my team members in their personal and professional growth.

Ted Kaminski, SVP Speciality Leasing WESTFIELD USA

We knew you would be fantastic - but we could never have imagined what a great response we'd get! I can't thank you enough for making it such a special lunch. We have had nothing but positive comments... several ladies have said ... ' she's changed by view on life!' WOW! Congratulations! Your message was such a strong one!

Vicki Tiegs Event Organiser International Women's Day

Thank you for your wonderful keynote presentation at our Easter Seals Convention in Washington D.C. Your message was outstanding and your session was one of the most highly rated sessions at the Convention [3.9 on a 4.0 scale]. We deeply appreciate you, and your special relationship with us.

Donald E Jackson, CEO Easter Seals



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